Shipping Policy

Thank you for choosing SolutionBased for your purchase. Please read the following shipping policy carefully before placing your order.

1.  Free Shipping (Excluding international orders and parts and accessories.):

  • We offer free shipping on all orders within [Country/Region] except for international orders and parts and accessories.    
  • Free shipping applies to products available on our website.

2.  International Orders:

  • For international orders, shipping charges will apply.
  • Please note that international orders may also incur additional taxes and duties imposed by customs authorities. These charges are the responsibility of the customer.

3.  Shipping Charges on Parts and Accessories:

  • Shipping charges will apply to all purchases of parts and accessories, regardless of the destination.
  • The shipping fee for parts and accessories will be calculated at the checkout based on the weight, dimensions, and destination of the shipment.

4.  Shipping Methods and Delivery Time:

  • We utilize reliable shipping carriers to ensure prompt delivery of your order.
  • Delivery times may vary depending on the shipping method selected and the destination.
  • Once your order is dispatched, you will receive a confirmation email with tracking information to monitor the status of your shipment.


5.  Order Processing Time:

  • Orders are typically processed and shipped within 1 business days from the date of purchase.
  • Please note that order processing may take longer during peak seasons or promotional periods.

6.  Address Verification:

  • It is the responsibility of the customer to provide accurate shipping information.
  • Please ensure that your shipping address is complete and correct to avoid any delays or issues with delivery.

7.  Shipping Restrictions:

  • We currently do not ship to P.O. boxes or APO/FPO addresses.
  • Some products may have specific shipping restrictions due to regulatory or carrier limitations. These restrictions will be outlined on the product page.

8.  Returns and Exchanges:

  • Please refer to our Returns Policy for information on returns, exchanges, and refunds.

9.  Contact Us:

  • If you have any questions or concerns regarding shipping, please don't hesitate to contact our customer service team at or 1-800-337-6660

10.  Policy Updates:

  • We reserve the right to update or modify this shipping policy at any time without prior notice. Please review this policy periodically for any changes.

By placing an order with SolutionBased, you acknowledge that you have read, understood, and agree to abide by the terms and conditions outlined in this shipping policy. Thank you for choosing us for your purchase.